Plus X Award for highest customer satisfaction
Great honour for Top Light: The manufacturer of lighting systems and illuminated mirrors was awarded the Plus X Award for the highest level of customer satisfaction. An external testing laboratory proved that the company and the brand not only excel through excellent products, but also through outstanding after-sales service. This means that Top Light can rightly claim in future that customers can benefit from a satisfactory service. After all, first-class customer service is one of Top Light's top priorities.
The award for the highest customer satisfaction was presented by Plus X Award. The company commissions the German Institute for Product and Market Evaluation with surveys in order to obtain a neutral opinion about the customer service of various companies and service providers. Men and women between the ages of 20 and 65 from all German federal states are interviewed. From the end consumer's point of view, they should indicate which manufacturer manufactures both high-quality products and convinces with a particularly satisfying customer service. Exactly 3,147 valid votes were then evaluated to award the Plus X Award to the best manufacturers, including Top Light.
Customers should have known for a long time that Top Light is the epitome of extraordinary and innovative lighting options. With its high-quality luminaires, the company has made a name for itself internationally and throughout Europe. It is not without reason that it has received various product awards in recent years and has developed into one of the market leaders in the field of lighting. The production 'Made in Germany' is also responsible for this: all products are handmade. In addition, top designer Rolf Ziel knows anew with every creation how to combine authenticity with innovation and modernity.
The "passionate lighting manufacturer" also convinces with excellent customer satisfaction.
All Top Light employees are qualified specialists who are always available for customers. This high level of responsibility and helpfulness characterises the service, which is service-oriented. Even special requests, such as powders in special colours or special dimensions, are fulfilled by the team. The optimal relationship between price, performance and trust is a matter of course at Top Light, as is fast and flexible order processing in an informal atmosphere.
The Plus X Award for the highest customer satisfaction confirms Top Light in its daily work and strengthens the company and its employees to continue to be there for its customers. Top Light wants to expand and strengthen its pioneering role in the coming years. To this end, products that convince with state-of-the-art technology, authentic design and maximum functionality are a matter of course, as is customer service that is customer-oriented. Our goal is a continuous improvement of our products and services. We stand for this with our word and we guarantee you that we will continue to make your life shine!